Help · 26 answers, 7 topics

Frequently asked questions

Everything people ask us about designing a custom drink, from minimums and labels to lead times and shipping. Can't find your answer? Ask us on our Contact page.

Ordering & pricing

5 questions

We sell our beverages by the "case" of 24 cans or bottles. Direct-on-Metal printing starts at 18 cases (432 cans).

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We offer premade samples of each of our beverage types.

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We sure do! - Most products sold on our website are discounted when bundling or ordering more than 1 case of product: Save up to 70% on multiple cases. The discount amounts are shown on each product page and are automatically applied when you add the items to your cart. We also LOVE hiding secret discount codes in social media, emails, and custom stickers we hide in your packages! So keep your eyes open.

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Tell us about it on our Contact page: the drink you have in mind, how many cases, your date and what the project is for. For larger orders, our team can talk through volume pricing. Already know what you want? Build it on any drink's product page and see live pricing as you go.

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We do indeed! - Contact us directly to get set up. After contacting us, your account login will have special privileges and pricing once you log in. All your pricing and discounts will show only to you, and you can order at any time.

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Designing your drink

5 questions

It's really as easy as point, click... and sip! Our online beverage builder was created to take away the guesswork and let your creativity flow. You can't go wrong or choose ingredients that are incompatible. (Although some of you have some strange flavor combination ideas!!)

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Our drinks, from light to bold: Sparkling Water, Seltzer Water, Sparkling Enhanced Water, Sparkling Sport Water, Sparkling Iced Tea, Sparkling Lemonade, Craft Soda, Sparkling Punch and Energy Drink. Sparkling Water is unflavored. Seltzer Water lets you add a flavor, with no sweetener step. From Sparkling Enhanced Water on, you also choose a sweetener (cane sugar, sucralose or stevia leaf). Every drink except Sparkling Water also has its own optional add-ins. Our cans come in two Sleek sizes, 8.4 oz and 12 oz, with a Silver, Glossy Black or Gold lid. We don't make alcoholic drinks, coffee, brewed tea or milk drinks.

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You can choose everything from packaging size and color, flavor, sweetener type, whether or not to add vitamins, minerals, or other add-ins, and how to customize the label to your heart's content. If you still feel the need to make more adjustments, just let us know!

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Yes! All beverages start as a blank canvas, so to speak - Add-ins and color are optional: we add caffeine, taurine or color only if you pick them.

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Our foundational formulations are set up to be compatible with our already selectable add-ins. If you have a unique ingredient idea or want to showcase something special inside your drink, let us know directly and we will work with you to see if we can make it happen.

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Labels & proofs

3 questions

No. As you build your drink, you pick one of four label options: customize one of our stock labels (no charge), have our team design a custom label for you ($95, one-time), design your own from our label templates ($35, one-time), or repeat the label from an earlier order (no charge). Templates, print specs and how to send us your artwork are on our Label Templates page.

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Yes. Every order gets an interactive 3D digital proof of your can, and nothing goes into production until you approve it.

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Timing & shipping

4 questions

Depending on the production queue and raw materials being available, it typically takes 10–12 business days for orders with Adhesive Wrap labels to go through the process of batching, labeling, and quality assurance before your product is ready to ship from our facility. Direct-on-Metal orders typically take 23 business days (30 business days for 200 cases or more) from when we receive your order and artwork. We obviously do our best to keep this time as short as possible.

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Yes, absolutely! - Simply choose "RUSH" when placing an order, but please note we can only accommodate RUSH processing on Adhesive Wrap label decoration due to manufacturing time.

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We ship anywhere in the United States. You can also pick up your order in Riverside, California. Due to shipping costs, we typically don't ship internationally. Our lead times count the business days until your order ships from our facility, so delivery time depends on where it's going.

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Absolutely - turns out drinks are HEAVY and shipping them can be rather spendy. During checkout, select the Will Call / Pickup option. We will let you know as soon as your order is ready and schedule a time for you to come on over!

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Ingredients & quality

4 questions

Ahh man... you caught us! - NOT! - We literally batch each product when you place the order each and every time based on your selections on the website. While we are decent at math, we can't figure out how many permutations of products we make, BUT our best guess is over ONE MILLION possible products. Can you imagine warehousing millions of unique drinks hoping someone orders? Yikes!

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In our own private facility in Riverside, California, run by our family-owned manufacturer, Your Way Manufacturing. We built it ourselves for exactly this kind of made-to-order work, and it isn't shared with any other company. Blending, filling, label printing and packing all happen there, and it's an FDA-registered food facility.

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As part of our commitment to transparency and safety, we examine any and all ingredients we use to manufacture beverages for FDA-recognized components that could cause an allergic reaction. These allergens include peanuts, soybeans, milk, eggs, fish, crustaceans, tree nuts, and wheat, as well as gluten, soy products, dairy products, egg products, shellfish, and sulfites. We endeavor to ensure that neither we, nor our suppliers, intentionally add any known (recognized) allergens into our products. Our facility is privately operated and not shared or co-operated by other entities. All our products have been manufactured in compliance with applicable Good Manufacturing Practices (GMPs).

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All products are manufactured fresh when you order them, so they arrive with as much shelf life as possible. Products are formulated for a typical shelf life of 9+ months and will have a "best by" date printed on the label or container. Shelf life is best protected by how you store your drinks! A beverage that is stored in a cool, dry, and dark environment will last much longer than a beverage that is stored in direct sunlight or in a hot garage during summertime.

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Reorders & resale

4 questions

Absolutely! - You can press the re-order button from your order history, and your product will be batched to the same recipe as the last time it was made.

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They are your creations and you may do what you wish with them! This may be one of the best-kept secrets around here. We hope that our unique solution to manufacturing beverages can make the task of creating your own beverage company as affordable and approachable as possible.

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You absolutely can! This is actually really exciting for us. One of the reasons we started Your Way Manufacturing was to help make it as easy as possible for an individual or small company to create and launch their own beverage company. You might reach a point where you "outgrow" us and need to manufacture at much larger volumes. We are HAPPY to assist and make sure you have all the tools you need to move forward and take things to the next level! Consider us a launching platform.

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DIY Beverages is for people who don't have a formula yet: you customize one of our own formulas, with no need to buy one. If you already own a formulation (for example, one developed with a formulator or flavor house), our sister company Protopackers makes short runs of customer-owned formulas, mixing your ingredients at your ratios, with no minimum order.

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Returns

1 question

Due to the nature of custom food products, we have a NO RETURNS policy on custom manufactured items unless demonstrated to be defective. All orders are considered ‘custom’ orders due to the fact they are manufactured specifically per the buyer’s (your) choices at the time of placing the order. We are not required to provide a refund if you have changed your mind about a particular purchase for any reason. We will not refund for "buyer's remorse". We will not refund for products based on the buyer's SUBJECTIVE reasoning and/or experiences of personal preference (e.g., “The drink I ordered is too sweet for me, I want a refund”). If the product received was faulty or damaged, we will properly meet obligations as detailed in the SELLER'S LIABILITY CONDITIONS in our Store Policies for remedy. For more information and the complete statement, see our Store Policies page.

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Help · Contact page

Still have a question?

Send us a message on our Contact page and tell us what you’re planning.